I Used to Work at a Texas Roadhouse How Do I Get a Job Again

How to Get a Job at Texas Roadhouse

The hiring process used at Texas Roadhouse often varies by location. Some Texas Roadhouse restaurants implement standard interviews with hiring managers as ways of gaining employment. Other restaurants agree open calls for an interview where applicants may show upwards at specified times to meet with Texas Roadhouse personnel. Walk-ins and employee referrals often correspond the most common ways aspiring workers gain employment at Texas Roadhouse locations.

Multiple Interviews

Potential servers, hosts, and cooks by and large go through a very simple hiring process at Texas Roadhouse. Applicants meet with hiring personnel, which typically takes the form of a district manager or supervisor, in one:1 meetings. 3 or more interviews may prove necessary for employment consideration; yet, the restaurant chain often pushes applicants through the entire hiring procedure in less than a calendar week'south fourth dimension. The average candidate spends about iii days participating in job interviews before receiving offers of employment for entry-level positions. Managers likewise spend a relatively short amount of fourth dimension going through all of the formal procedures for work. The Texas Roadhouse interview procedure for managers lasts almost a week, in most cases.

Questions to Expect

Job candidates frequently written report aboveboard and informal proceedings for Texas Roadhouse interviews. Each hiring session may last equally piddling as 10 minutes. Interview questions used during each meeting often hover around availability, personality, and willingness to work as function of a team. Specific Texas Roadhouse interview questions run the gamut, including:

• Define customer service.
• What steps exercise you have to manage your fourth dimension?
• What can you bring to the company?
• Can you exercise the chore?
• Who is your hero?

Applicants may only respond to one or two interview questions during formal hiring sessions, depending on position. Servers, hosts, and cooks typically respond to more situational inquiries and questions geared toward personality and availability, while managers answer Texas Roadhouse interview questions related to operations and formal procedure.

What to Habiliment

Applicants should arrive at Texas Roadhouse interviews dressed in professional or business-casual vesture. Ideal outfits demonstrate preparedness and well-kempt appearances. Most Texas Roadhouse locations let for tattoos, facial hair, and long hairstyles. However, servers and hosts may need to adhere to more strict guidelines pertaining to appearances. Model outfits and training afterwards current Texas Roadhouse employees during the interview process.

Tips for Success

Appoint hiring personnel in a mode that emphasizes and enforces genuine interest in working for the eating place chain. Knowing Texas Roadhouse menus may besides improve candidacy, especially for serving jobs. Line-dancing is also a key-note in whatsoever front of the business firm position at Texas Roadhouse. For celebrations such as birthdays, employees participate in a dance to entertain guests.

Texas Roadhouse Server Interview Video

Video Transcript

Interviewer: Please draw your chore title and primary duties?
Texas Roadhouse Server: Oh, so I kind of went through the ranks a niggling scrap. I started off as a busboy. I was there for a couple months, worked my way up to host, and then I ultimately became a server. Being a server at that place, it'south pretty self explanatory. Yous're in accuse of taking care of the tables, y'all have their orders, you bring them nutrient, you bring them the drinks. Yous always bank check on them throughout their meal while they're there, and kind of make sure they're all taken care of.

Interviewer: What was the piece of work environs similar?
Texas Roadhouse Server: All in all, it was a pretty enjoyable work environment considering being a senior in high school at the fourth dimension, I had a lot of my buddies who were looking for jobs likewise, and they concluded up applying for kind of the same positions I did. Some of them were hosts, I had a couple of them that were busboys, so I was really simply surrounded past a lot of my friends most of the times, so information technology made for a pretty fun piece of work environment, only we also at the same time kind of had to stay serious considering it was a job, and so we had to make sure that nosotros got our task done, simply with the management and everything, they were kind of really understanding that we're all loftier school students, so we kind of aren't fully as professional as we should be yet, and then they were kind of lenient when it came to that.

Interviewer: What was your favorite function about working there?
Texas Roadhouse Server: Oh my favorite, the tip coin. So beingness a server yous just made a wage of 2.35 an hour, which was after taxes you got perhaps 10 bucks a paycheck every week, but when it came downwardly to the tip money, it really depended on how practiced you lot were at the chore. If you had really good customer service, and you were smashing at talking and taking intendance of people, you would typically become college tips, and y'all get to walk out with those at the cease of the dark. Then rather than having to wait week to calendar week on a paycheck, I could go in for four hours, pick up a shift and mayhap walk out with 50 threescore bucks at the end of it. So it was really dainty and convenient being able to walk out with my money that night.

Interviewer: Please draw the application and interview process.
Texas Roadhouse Server: Oh y'all encounter that was the a large thing I kind of didn't similar well-nigh it. They had a disruptive kind of application process. Y'all had to go to their website and kind of navigate through there, and I've always been kind of a paper application person, only it wasn't too difficult getting to the actual application on their website, just once you did that you had to fill out this information, yous had to have all your taxes and everything that you had to get handled. So information technology was just a little bit confusing, and then once you got the application and everything actually turned in with all your tax forms, you had to go to an orientation, which is when you could kind of just go in for an 60 minutes, they show you where everything is, then after your orientation, you have to have your second interview. Your offset interview is earlier orientation of course, but after orientation, you had your 2nd interview with the possessor of the store to make sure they were comfy, that you lot knew everything, and that y'all were going to exist a good fit. So afterwards the second interview, you kind of got started. One thing I really didn't similar is being a server, information technology's really self explanatory. You kind of accept care of the tables, you lot got to know the menu. They fabricated you lot practise seven days of training, which is where you shadow and follow around some other server who already works there, and you basically do their chore for them, but they get the tip money, and you make minimum wage while yous're working with them. So I actually didn't similar the length, the duration, seven days of training. I didn't actually agree with that because I was kinda making someone else'south money for them, but other than that information technology wasn't too bad if you lot were ready to put up with it.

Interviewer: What questions did the interviewer ask during the chore interview?
Texas Roadhouse Server: They were interested with your schooling. They were really kind of caught upwardly in making certain yous had all your other bases covered, you were good in school, your home life was are all okay. I kind of liked that they were making sure you lot're expert all around, non just at work. Too that, they kind of asked nigh your by employment, if you had whatsoever feel in food earlier, which kind of worked out for me because I had worked at Burger Rex and McDonald's. It's not the same equally a restaurant, but I kind of was used to that employee customer the conversation that kind of goes with that, trying to make small talk and kind of make them feel like they were taken better intendance of. So it was kind of nice having a past experience working in nutrient with client service.

Interviewer: How were you notified that you received the job?
Texas Roadhouse Server: Well, later on I turned in my application, I was kind of proactive with it, and I called in the side by side day and kind of asked if they had a chance to review it. After that, they had gear up days. I call up they reviewed applications Monday, Tuesday, Wed, so if you turn in an awarding on Thursday, you'd have to wait until the post-obit Mon for them to actually review it, and go alee and give you a call up. One time they give you a think, it was kind of upwards to you when you were available, or when you lot were free, they would call you in for the first interview. After you lot kind of went through that process, they'd say, "Okay, well", say you had your interview on a Mon, they would say, "Well can you come in Midweek or Thursday for orientation?" If yous were available, once you would become through the orientation they'd be like, "All correct, well you but have ane more 2nd interview. What kind of twenty-four hour period works for you?" So, I mean if you lot had a week open, and you could simply go like go Monday and then get back Wed so become dorsum for your second interview on Friday, you could actually first inside a week. If you were a decorated person, they were kind of understanding with that.

Interviewer: What set you apart from other candidates?
Texas Roadhouse Server: I think what gear up me autonomously from other candidates is just I've ever been a well rounded people person. I could sit down down with someone and talk to them nearly any given topic for hours, and just kind of requite my bespeak of view on it, that and I'm a really genuine person. Some people especially when you lot go out to eat and get like a server, you tin can kind of tell if they're in a bad mood, or kind of how their twenty-four hour period is going, or if they're kind of being fake nice to yous. I'm actually good at, no thing what, if I'grand having a bad day, or if something's kind of off, I'yard always actually genuine, and I like to brand sure that the client has a good experience because that in render gives me a improve tip at the terminate of their meal, and then the chances of them coming back in are going to exist greater, so we get more people coming in, some more tables I become to serve. And so it all kind of affects your wage in the stop. So you kind of got to be involved and kind of invested.

Interviewer: What other advice would you give to job seeker looking to gain employment?
Texas Roadhouse Server: It's definitely non going to be for most people, especially dealing with some of the worst customers. No matter what you do, there are ever going to be rude with you. You lot simply kinda take to suck information technology up, go along a smile on your face up, and kind of deal with their kind of crap that they're giving yous. Another thing you're going to have to finish up putting upward with and be okay with considering y'all could requite someone the best possible service anyone'south ever given them, their meals could be perfect, they can never need a refill, you e'er go along bringing them total of drinks, but they even so won't tip you. It'southward happened to me multiple times where you'll get $100 check and they'll requite you a zero. And then yeah. Yeah. It'southward happened a couple of times. And so you definitely take to be understanding that your wage and how much money you lot make isn't gear up in rock. And so it could vary from calendar week to week and 24-hour interval to twenty-four hours how much y'all make, so but got to be prepared for that.

Texas Roadhouse Server Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties?

Texas Roadhouse Server: Oh, then I kind of went through the ranks a little bit. I started off as a busboy. I was there for a couple months, worked my way up to host, and then I ultimately became a server. Beingness a server there, information technology's pretty self explanatory. Y'all're in charge of taking intendance of the tables, you take their orders, you bring them food, you bring them the drinks. You e'er check on them throughout their meal while they're there, and kind of make sure they're all taken care of.

Interviewer: What was the piece of work environment like?

Texas Roadhouse Server: All in all, it was a pretty enjoyable work surroundings because being a senior in high school at the time, I had a lot of my buddies who were looking for jobs too, and they ended up applying for kind of the same positions I did. Some of them were hosts, I had a couple of them that were busboys, so I was really just surrounded by a lot of my friends most of the times, so information technology fabricated for a pretty fun work environs, but nosotros also at the same time kind of had to stay serious because it was a task, and so we had to make sure that nosotros got our job done, simply with the direction and everything, they were kind of really understanding that we're all high schoolhouse students, so we kind of aren't fully as professional every bit we should exist all the same, and so they were kind of lenient when it came to that.

Interviewer: What was your favorite office about working there?

Texas Roadhouse Server: Oh my favorite, the tip money. So existence a server you only made a wage of 2.35 an hour, which was subsequently taxes you got maybe 10 bucks a paycheck every week, just when it came down to the tip money, information technology really depended on how proficient you were at the job. If you had really good customer service, and you were smashing at talking and taking care of people, you would typically go higher tips, and you go to walk out with those at the end of the nighttime. So rather than having to wait week to calendar week on a paycheck, I could go in for four hours, pick up a shift and maybe walk out with 50 60 bucks at the end of it. So it was really prissy and convenient being able to walk out with my coin that nighttime.

Interviewer: Delight draw the application and interview process.

Texas Roadhouse Server: Oh y'all see that was the a big thing I kind of didn't like well-nigh information technology. They had a disruptive kind of awarding procedure. You had to go to their website and kind of navigate through there, and I've always been kind of a paper application person, just it wasn't too hard getting to the bodily awarding on their website, but one time you did that y'all had to fill out this information, yous had to have all your taxes and everything that you had to get handled. And then it was just a little bit confusing, and then once you lot got the awarding and everything actually turned in with all your tax forms, you had to become to an orientation, which is when you could kind of just go in for an hr, they show you where everything is, and so after your orientation, y'all have to accept your 2nd interview.
Your first interview is before orientation of grade, but afterwards orientation, you had your second interview with the possessor of the store to make sure they were comfortable, that y'all knew everything, and that you lot were going to be a good fit. Then after the 2nd interview, you kind of got started. One affair I really didn't like is being a server, it's really self explanatory. Y'all kind of have intendance of the tables, yous got to know the bill of fare. They made you lot do seven days of training, which is where yous shadow and follow around another server who already works at that place, and you lot basically do their job for them, simply they get the tip money, and you make minimum wage while you're working with them. Then I really didn't similar the length, the duration, vii days of preparation. I didn't really agree with that because I was kinda making someone else'southward money for them, but other than that it wasn't likewise bad if you were gear up to put upwardly with information technology.

Interviewer: What questions did the interviewer inquire during the task interview?

Texas Roadhouse Server: They were interested with your schooling. They were really kind of caught upwardly in making sure you had all your other bases covered, you were good in school, your habitation life was are all okay. I kind of liked that they were making sure you're skillful all around, not just at work. Besides that, they kind of asked near your past employment, if y'all had whatsoever experience in nutrient before, which kind of worked out for me because I had worked at Burger Rex and McDonald'due south. It'south not the same as a restaurant, but I kind of was used to that employee customer the conversation that kind of goes with that, trying to brand small-scale talk and kind of brand them experience like they were taken better intendance of. So it was kind of nice having a by experience working in food with client service.

Interviewer: How were yous notified that you lot received the chore?

Texas Roadhouse Server: Well, after I turned in my application, I was kind of proactive with it, and I called in the adjacent solar day and kind of asked if they had a chance to review it. After that, they had set days. I think they reviewed applications Monday, Tuesday, Wednesday, so if you plow in an awarding on Thursday, y'all'd accept to wait until the post-obit Mon for them to really review it, and go ahead and requite you a telephone call back. In one case they requite you lot a telephone call back, it was kind of up to you when y'all were available, or when yous were free, they would phone call you in for the first interview. After you lot kind of went through that procedure, they'd say, "Okay, well", say you had your interview on a Monday, they would say, "Well can you come in Wednesday or Thursday for orientation?" If you were available, one time yous would get through the orientation they'd be like, "All right, well you simply have one more second interview. What kind of day works for you?"
Then, I mean if you had a calendar week open, and yous could just go similar go Monday and then go back Wednesday and and then go dorsum for your second interview on Friday, you could actually start within a week. If you were a busy person, they were kind of understanding with that.

Interviewer: What set you apart from other candidates?

Texas Roadhouse Server: I think what gear up me apart from other candidates is just I've always been a well rounded people person. I could sit down down with someone and talk to them nigh any given topic for hours, and just kind of give my point of view on it, that and I'yard a really genuine person. Some people particularly when you get out to eat and get like a server, y'all can kind of tell if they're in a bad mood, or kind of how their twenty-four hours is going, or if they're kind of being false nice to you. I'm really good at, no matter what, if I'm having a bad 24-hour interval, or if something'south kind of off, I'm e'er actually genuine, and I like to make sure that the client has a good experience because that in return gives me a better tip at the stop of their meal, and so the chances of them coming back in are going to be greater, so we get more than people coming in, some more tables I become to serve. So it all kind of affects your wage in the end.
So you kind of got to be involved and kind of invested.

Interviewer: What other advice would y'all give to job seeker looking to proceeds employment?

Texas Roadhouse Server: It's definitely not going to be for most people, especially dealing with some of the worst customers. No affair what y'all exercise, there are always going to be rude with you. You only kinda have to suck it up, keep a grinning on your face, and kind of deal with their kind of crap that they're giving you. Another thing you lot're going to have to end upwards putting up with and exist okay with considering you could give someone the best possible service anyone'due south e'er given them, their meals could be perfect, they can never need a refill, yous e'er continue bringing them full of drinks, just they still won't tip you. It's happened to me multiple times where you'll get $100 check and they'll give you a aught.
So yeah. Yeah. It's happened a couple of times. So you definitely have to be understanding that your wage and how much money you make isn't set in stone. So it could vary from week to calendar week and mean solar day to day how much you make, so just got to exist prepared for that.

Texas Roadhouse Hostess Interview Video

Video Transcript

Interviewer: Please depict your job title and primary duties.
Texas Roadhouse Waitress: I was a host, and considering I was only 17, you couldn't exist a waitress or anything until xviii. So I more often than not but stood backside the host stand, and I checked in guests, I answers calls – sometimes for call-aheads, fifty-fifty though a separate duty, if it was tiresome – and and then when the phone call-aheads would come in, you would log them in, give them the little affair for the tabular array which would lite up and it was their turn to come in. Then y'all marked off where the table was, what tables were opened, and which ones weren't. Yous kept up with that and that'due south mostly what I did. Sometimes I'd roll silverware and occasionally bust tables when they needed me to.

Interviewer: What was the work environment like?
Texas Roadhouse Waitress: It was very relaxed and the managers were very chill. At that place was, of grade, the country music and information technology was very upbeat and we would have line dancing and that was actually heady, and then…

Interviewer: How would you lot draw the awarding and interview procedure?
Texas Roadhouse Waitress: Well, I walked in and I too let the host in, actually, for an application and that was just a very pocket-size, lilliputian thing; your standard name, address, work experiences, references, there wasn't any specific questions or anything super personal. And so when they did call, they called back for an interview like most places probably exercise, and they pretty much but asked why I wanted to work there, why I think I'd be good for their team and stuff similar that.

Interviewer: What should an bidder habiliment to the interview?
Texas Roadhouse Waitress: Nothing too formal, just nothing similar flip-flops or sandals. The uniform is jeans and the T-shirt, sometimes we would wear like push button-up plaid because that's kind of like Roadhousey. Anything like a polo and some nice jeans and appropriate sneakers would probably be merely plenty.

Interviewer: How were you notified that you received the job?
Texas Roadhouse Waitress: They had called me and they had alerted– they just told me that basically, they offered the job if I was nonetheless interested and it took virtually a week or ii because it was a summer chore, so a lot of people were applying, so that was probably pretty reasonable.

Interviewer: What other advice would you give to a task seeker looking to gain employment?
Texas Roadhouse Waitress: Just try to… you should be approachable, definitely approachable, especially if you desire to be a host or a waitress. Smile, be very friendly.

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